Yesterday we had three candidates from the combined XLRI-AHRD fellow programme presenting their work and defending their thesis -Ms. Suneeta Mishra Ms. Anuradha Challu and Mr. Hari Iyer. I found Hari's work on Organizational Citizenship Behaviour rather an interesting concept. It apparently explains the reason why Job Satisfaction doesnt translate into better on the job performance. Defined as (as best as I could understand it) the activities that one does BEYOND what is expected from one's role and yet beneficial to the organization, I guess it means everything you do for the organization which you are not required to do, hence there are no rewards or punishments involved.... Ooops sorry guys I got carried away.
The evening ended with a small get together with the Director of AHRD, Dr. Uma Jain, Director of XLRI, Fr. N. Casimiraj, Dean Administration, Fr. E. A. Augustine, Prof. Srinivas (who coordinates the relationship between AHRD and XLRI), Prof. ISF Raj, Prof. Srinivas, Prof. Madhukar Shukla and Prof. Mathai Fenn. The evening was fun and ended with a trip to town to have CHAI as part of the celebrations for having got through the VIVA. Somehow I enjoy spending time with research students. Its fun to share the interest in theory.
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So contributing knowledge about competitors and clients into a knowledge base by a Sales Manager is Organizational Citizenship Behavior?
Hmm...wonder if KM experts have thought about it in that way !
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